Delivery & Refund Policy

Delivery
Orders are sent to you via LBC Express or Lalamove. It will be shipped within 1 business day of receiving payment for your order. Exceptions to this include weekends and public holidays in which case it will be dispatched the next business day.

Standard Delivery Times

Metro Manila Rates:
LBC Express ( 220PHP)  3 working Days
Lalamove Courier Delivery (170PHP) - Taguig, Makati, San Juan, Rockwell Lalamove Courier Delivery (250PHP) - Outside MM cities
Free Delivery on orders above PHP1999

Provincial Rates:
LBC Express (280 PHP)  3 - 7 working Days
 
Damaged Goods and Refund Policy

If you have ordered the wrong product and wish to exchange it, we are happy to send you the correct product however return delivery costs are the responsibility of the customer.
Please note that we do not refund or exchange opened or used products.
We take great care when packaging and sending our products. If anything you receive is damaged during transit, please let us know immediately via email at hello@skinbytalulah.com so we can work out the best way to resolve the issue.